ESP Projects Ltd: IT Support - Sheffield

Published by CharityFinance, and available in the resources section of ESP’s website, this years survey of 300 charities raises some interesting points about the use of ICT in the sector:

• 90% of respondents say they do not intend to upgrade to Windows Vista this year
• 34% now have IT representation on their governing bodes (this has doubled since 2006) yet over 60% of organisations with a turnover of less than £1m have failed to include references to IT in their strategic planning
• Maintenance & support costs of IT are roughly equal to capital expenditure, both comprising around 30% of organisations’ IT budgets
• Sage continues to dominate the market for accounting software, having 51% of market share
• The Donor Strategy, Raisers Edge, Donorflex and Funderfinder packages are very highly recommended by users
• Reduced overheads and access to IT professionals remain the strongest reasons for outsourcing IT support, which continues to gain in popularity